The achievement of high quality standards meaning very well experienced people working in the Company, able to follow the production process, monitoring in each phases the material quality’s and the respect of laws in force. The buyer with the need to realize a technological installation, whatever kind it could be, is well informed and with knowledge, and is always much more as a boutique shopper than a supermarket stopper. This is the need that characterized, more than the past, the modern consumer, extremely oriented towards high quality products and services, generally asking for the integration of multiple needs. All of this matches perfectly the TEKNOELETTRONICA S.r.l. philosophy, where the primary issue is to give to our customers an extremely reliable product.

A Company that undertakes the Total Quality way faces two possibilities of choices: modify the systems or the culture. The intervention on the systems implies the respect of the rules fixed by the ISO 9000 standards, through methodical documentation and continuous monitoring. The intervention on the culture presumes the definition of a “Company Mission” and of some “Guide Values” able to adopt a new attitude towards the work and the customers, in others words a Quality Culture in the Management.

TEKNOELETTRONICA S.r.l. chose since the beginning the Quality Culture modus operandi and, always looking to the requirements of her clientele, made immediately the investment on quality, adopting avant-garde technologies for each production step, reaching on the years 2000 the very important goals of Total Quality by the European standards of ISO 9001. The experience, the thought for the innovation, and the will, made TEKNOELETTRONICA S.r.l. as a precious supplier and installer of important national and international customers as, Enel, FIAT and European Commission.

For the Company quality meaning too capacity to reach the fixed objectives (effectiveness), in the best possible way, optimizing what is available (efficiency). Product or a processes are of high quality if there are been projected, prepared and supplied in order to have the smaller number of imperfections in order to match the requirements of the users. This is the modern idea of quality, adopted in the Company since the 1981, year of beginning; following this idea it is important to be sure of that, the product/service is exactly what the final user’s need. If the intention is to have a high standard product, the whole process oriented to his sale has to work at the best level. In others words, to final quality of a product is function of the level quality of each single sub-process driving to the final result. This approach knew as Total Quality Management, is through all the company actions, from the project to the assistance post-sale.
TEKNOELETTRONICA S.r.l. is very careful in:

• to kip the desires of the costumers;
• to transform this desires in realistic options,
• project or design of the product;
• production process in itself;
• process of promotion and sale;
• process of assistance post-sale;
• process of analysing and improving of performance’s